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Complaints Procedure

The Real Estate Agents Authority (REAA) is a Government appointed agency that regulates the New Zealand Real Estate industry. The REAA promotes high standards of service and professionalism in the real estate industry.

Gollins Commercial adheres to the Real Estate Agents Act 2008 and the Professional Code of conduct.

In the first instance we would love to hear from you to discuss any concerns you may have. Or you can contact the Real Estate Agents Authority at any time by calling or writing to the address below:

The Real Estate Agents Authority
PO Box 25371
Wellington 6146

0800 FOR REAA (0800 367 7322)